I have no idea where to start. Is that okay?
Absolutely. Tell us what your website is for and what people should see. We guide you through choosing a plan, sharing information and reviewing your website.
Can I have a personal website, not a business website?
Yes. Simple sites for portfolios, creators, professional profiles, personal projects and community groups can use the same small-website packages. If your project needs accounts or complex features, we will quote separately.
What does $0 development fee actually mean?
You don't pay a separate website build charge. You pay the first monthly subscription before work starts, agree to the 12-month minimum, and pay monthly throughout that period.
What if I prefer to pay once?
Choose Pay Upfront. You pay the website development charge once and then the smaller monthly hosting and care fee.
What happens after 12 months?
The monthly development-inclusive rate drops to the published hosting and care amount, subject to the final agreed terms.
Will I have to update the website myself?
No technical work is required of you for the hosting and technical care included in your plan. Small content edits are included only where your package says so. We quote additional work separately.
What do I need to send?
Usually your name or organisation name, what you do, how people contact you, a few words about your services, and any photos or branding you'd like used. We tell you exactly what is needed.
Do I need to own a domain already?
No. We help you choose and register one in your name. The domain company charges you directly for registration and renewal.
Can I keep my current domain and business email?
Usually yes. We guide the website address connection and take care to preserve important email settings. Complex existing setups may need technical review.
How long does it take?
Timing depends on the size of the project, the information you provide and how quickly approvals are completed. We confirm a realistic schedule in your quotation rather than promising instant delivery.
Can my website collect orders or customer logins?
Those features aren't part of standard low-cost informational packages. We assess your needs and provide a custom quotation.
Can you help customers outside Australia?
Yes. We are based in Adelaide and work with people internationally. We can discuss local content, suitable domains and country-specific needs.
Can I require my data to stay in my country?
Tell us before ordering. Standard services do not guarantee a particular processing region; we assess restricted-location requests separately.
What if I want to leave later?
Your domain remains yours. The website handover, any source-code rights and cancellation process are explained in your final agreement.
Need a hand deciding?
Tell us what you're planning. We'll explain the next steps and put the important details in writing before you commit.
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